Module 1Week 1 · before any BPMN notation

Process Thinking

Describe a process in structured plain English before picking up a shape.

What is a Process?Happy Path vs. Exception PathVerb + Noun Task Naming

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Module 2Week 1 · after process thinking

BPMN Core Shapes

Use the minimum viable BPMN element set to model most business processes.

Events: Start, Intermediate, EndTasks: the Units of WorkSequence Flow: the Connective TissueGateways: the Decision Points

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Module 3Week 2

Roles and Responsibilities

Model who does what without confusing Pools and Lanes.

Pools and LanesModelling HandoffsWhen to Use a Collapsed Pool

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Module 4Week 3

Events — Messages, Timers, and Exceptions

Model real business behaviour including waiting periods, external triggers, and error handling.

Timer EventsMessage EventsBoundary Events and Exception Handling

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Module 5Week 4

Reading a Diagram Like a BA

Use BPMN as a BA tool to elicit requirements, find pain points, and produce deliverables.

As-Is and To-Be ModellingExtracting Requirements from a Process ModelWhen a Diagram is Too Complex

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